Management & Administration
Key Responsibilities
- Team leader, recruit, evaluate, train new and existing staff and handle all HR functions.
- Oversees all operations and management functions.
- Preparing and approval of new policy, budgets and plans
- Foster a culture of excellence to customer satisfaction.
- Organise and spearhead all sales and marketing activities.
- Oversees financial management strategic growth plans.
- Mentor and guide senior management on policy implementation and team development.
- Preparation and submission of briefs and reports to the board.
- Prepare, keep and maintain all organisation assets and property inventory and ensure their maintenance and repairs.
- Oversee all security operations.
- Co-ordinating departmental operations.
- Representation of the business in external affairs.
- Ensure compliance with safety, security and hospitality standards laws and by-laws by maintaining a clean and safe environment for customers and staff.
- Developing the business structure, plans and strategies on maximising income and delivery of budgets.
- Lead by example and ensure that the team is motivated to deliver customer focused and sales driven service.
- Actively research on emerging trends and concepts in the industry.
- Planning new promotions and initiatives that contribute to business development.
Qualifications / Skills
- Bachelors of Science in Tourism and Hospitality Management / Business Administration or any related business course
- At least 5 years experience in hotel management
- Strong leadership skills
- Decision-making skills
- Knowledge in financial management skills
- Effective communication skills
- Ability to work flexible hours, including evenings, weekends, and holidays
Apply for General Manager
Email your CV, academic credentials, and a current certificate of good conduct to westgateinnbungoma@gmail.com by 11 January 2026.